Employers

Prince of Wales Hotel Gulgong


Mudgee


Customer Service

Overview
Located in the heart of historic Gulgong within the beautiful Mudgee wine region, we have been welcoming guests since 1872 with our renowned hospitality.
Classically country and a little quirky, The Prince of Wales delivers on all levels. Fab food, award-winning accommodation, cold beverages, and warm hearts. It’s the perfect place to stay whilst you explore Gulgong’s charming history.
Proudly owned and run by the Ellis family since 1976, the Prince of Wales Hotel continues to welcome and captivate visitors with old world charm and character.
Looking for Candidates with the Following Attributes
  • Strong work ethic - Conscientious motivated and dedicated to getting the job done
  • Team player - Cooperate and work well in groups and teams
  • Reliable and dependable - Turns up on time, does what they say they will do.
  • Communication skills - Clear and proactive communicator.
  • Courtesy, respect, polite - Respectful of other team members, leaders, customers and partners.
  • Willingness to learn - Open to new learning experiences
  • Initiative & proactive - Shows wise initiative to help customers and colleagues
  • Motivated & Enthusiastic - Positive personality at work, eager to learn and help the organisation
  • Personal presentation - Presents themselves well and appropriately for the workplace
  • Listen and follow instructions - Actively listens and can take direction from managers and leaders
  • Digital literacy - Capable of using communications technology appropriately and professionally
  • Confidence - Has confidence in themselves to perform well in the role
  • Customer service skills - Champions the customer and makes them feel valued
  • Work under pressure - Can work under pressure to deliver
  • Attention to detail - Ensures that quality work is done
  • Problem solving & decision making skills - Capable of assessing situations, understand a problem and make the right decision to help resolve it
  • Safety awareness - Does not take any safety risks
Contract Types
  • Part-time